Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
The United States and Canada. Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ products provide one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options. Tenorshare iCareFone is an almighty iPhone manager that enables you to transfer data between iOS devices and Windows/Mac computer, backup and restore without iTunes/iCloud, as well as fix common iOS problems on your own.
Enjoy peace of mind when you buy AppleCare+ for iPhone.
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage1 and give you additional features such as 24/7 tech support and accidental damage protection.
AppleCare+ for iPhone includes up to two incidents of accidental damage protection every 12 months.3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service4 and 24/7 priority access to Apple experts by chat or phone.2
Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.3 Each incident is subject to the deductible listed below.
Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.5
Service fees and deductibles at a glance
One stop for support
Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ products provide one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options.6
- 24/7 priority access to Apple experts via chat or phone
- Same-day service in most major metropolitan areas world wide6
- Onsite service: Schedule a technician to perform a screen repair at your home or office
- Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
- Mail-in repair: Mail in your iPhone using a prepaid shipping box provided by Apple
- Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider
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Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.3 Each incident is subject to a service fee or deductible. See the table above for details. Coverage includes the following:
- Your iPhone
With either AppleCare+ option, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud, and Apple-branded apps, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
How to buy
- Purchase either AppleCare+ product with your new iPhone.
- Or buy it within 60 days of your iPhone purchase:
- On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPhone and proof of purchase are required)
- By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
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For information on how to renew an existing plan, click here.
AppleCare+ and AppleCare+ with Theft and Loss are available for:
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 12
- iPhone 12 mini
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone 11
- iPhone XS
- iPhone XS Max
- iPhone XR
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- iPhone 8
- iPhone 8 Plus
- iPhone 7
- iPhone 7 Plus
- iPhone SE
AppleCare+ with Theft and Loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.5
For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
Get support now by phone or chat,
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Call Apple Support at 1-800-APLCARE.
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