The following instructions are fairly generic, but were written relating to the “Apple Wireless Keyboard” from 2009 and 2011 (Use this to help you identify your model). If you are having problems with getting an Apple Wireless Bluetooth keyboard, mouse or trackpad from connecting to your Mac (iMac, Macbook or Mac Pro), you can try this trick. Adjust Keyboard Settings. If you need to work immediately and have no time to go through the. Hollis Johnson/Business Insider Following the launch of Apple's 2016 MacBook Pro, which saw the debut of the Touch Bar, customers continued to report keyboard problems. A Mac keyboard with mechanical switches Azio Mk-Mac Wired USB Backlit Keyboard with Brown K-Switch. Have you ever heard of a mechanical keyboard for the Apple Mac? If you haven’t, this Azio MK-Mac keyboard should put you on track. Mechanical key switches are popular among gamers and typists in the world of Windows computers.
Which model keyboard do you have? If it's the current generation Magic Keyboard that is charged with the USB to Lightning cable, then try plugging in the Lightning cable and see if the issue goes away. With the Lightning cable disconnected the Apple Magic Keyboard uses Bluetooth to communicate with your iMac. If you are having Bluetooth interference issues (e.g. a microwave oven can cause issues with Bluetooth) then plugging in the Lightning cable will bypass the Bluetooth connection and connect directly via the cable. If it works that way then you need to troubleshoot for Bluetooth issues.
This article describes the various Apple input devices that have been offered:
I suggest ruling out possible Bluetooth interference since you indicate that the issue is intermittent. If the issue persists, try to borrow another keyboard and see if the issues go away. If they do, then you may need to invest in another keyboard.
Please let us know what you find.
This article explains how you can fix when your Apple USB keyboard isn’t working as expected. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem.
This is an important problem because you will not be able to use your Mac without a keyboard. Your keyboard is the main mode of input.
See also: Keyboard double space problem.
USB Keyboard fixes:
After each step please test to see if your keyboard is working:
1. Restart your Mac. It is simple but effective. Restarting your Mac may fix your issue. To restart your Mac, click the Apple menu > Restart.
2. Check your keyboard batteries if applicable. Some USB keyboards have batteries. Open the battery part of the keyboard and check to see if the batteries are placed correctly. Also, try replacing the batteries.
3. Check the USB connections. It is possible that your Keyboard is not properly connected to your computer. Try the following tips:
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- Switch the keyboard’s cable to another USB port on the same Mac, if possible.
- Unplug your keyboard and replug it into your Mac firmly and securely.
- Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. If there is, try to remove it.
- Disconnect all connected devices from your Mac. These can be a mouse, keyboard, printer, etc. Now reconnect your keyboard and mouse back into your computer. If you can use your Keyboard now the problem may be with one of the other devices. What you can do is to try replugging them one by one until you find the device that is causing the problem.
4. Reset the SMC of your Mac. Your USB port may be having a power-related problem and resetting the system management controller (SMC) can fix your problem with your keyboard.
- It is highly likely that this is a desktop computer. If it is, resetting the SMC is very simple. Follow the steps below:
- Shut down your Mac by choosing Shut Down from the Apple menu.
- Unplug it from the power outlet.
- Wait about 15 seconds.
- Now replug it into the power outlet.
- Wait another 5 seconds.
- Now start up your Mac by pressing the power button.
- If this is a Mac Notebook, the steps are a little different. We previously wrote about this topic. Please see that article on how you can reset the SMC.
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5. Reset NVRAM or PRAM on your Mac. This is really easy. Here is how:
- Turn off your Mac.
- Turn on your Mac and quickly press Option, Command, P, and R keys together.
- Keep holding the keys for about 20 seconds.
- Then release the keys. Your Mac will restart.
6. Update your Mac. Update the software on your Mac. Here is how:
- If your current macOS version is Mojave or later (e.g., Catalina): On your Mac, go to Apple menu > System Preferences > Software Update. This will check for updates. If there is an update available, click the Update Now button.
- Other macOS versions: Launch the App Store on your Mac and click Updates.
7. Boot into Safe Mode. Restart your Mac in Safe Mode. Here is how:
- Turn off your Mac.
- Turn on your Mac and quickly press and hold the Shift key.
- Keep holding the Shift key until you see the login screen. Safe Mode can take up to 10 minutes so be patient.
- When your computer is in Safe Mode, test your keyboard, is it working now?
- In any case, restart your Mac normally. Do not press the Shift key.
- When your computer restarts, test your keyboard again. Did Safe Mode fix it?
8. Delete preference files. Your preference file may be corrupt and deleting it may resolve your issue. Here is how:
- Open the Library folder. You can open this folder by following the steps below:
- On your Mac, click the Finder icon in the Dock.
- In the Finder, click Go.
- Hold down the Option key and you will see the Library folder in the Go dropdown menu. Click it to open.
- Click Preferences.
- Find the “com.apple.HIToolbox.plist” file. This is the Human Interface Toolbox settings file. The file stores keyboard default settings.
- Delete this file.
- Restart your Mac.
- Does your keyboard work now?
If you are still unable to use your USB keyboard, you may want to contact its manufacturer for support.